Rideshare driving has introduced new risks that aren’t always covered by traditional auto insurance. Many drivers discover too late that coverage from personal or app-based policies can leave them vulnerable during certain stages of a ride, for example, while waiting for a match or between trips.
Even if your car is damaged or someone is injured, those gaps can mean you’re footing the bill. In these situations, contact rideshare accident lawyers near you. These legal professionals know precisely where insurance often falls short, and they can step in to make sure you don’t pay out of pocket for something the company or insurer should cover.
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When Personal Insurance Doesn’t Cut It
Personal auto policies typically exclude usage for hire or commercial reasons. From the moment you log into the rideshare app until the ride is completed, you’re often driving uninsured—or only partially covered. Personal policies stop providing coverage from app-on to app-off, leaving drivers exposed during Period 1 (waiting for a ride) and sometimes Period 2 (enroute to pick-up).
During Period 3 (with a passenger on board), rideshare companies usually offer coverage, often a $1 million liability policy. But remember, that doesn’t automatically include uninsured/underinsured motorist protection, collision, or medical, especially if your state doesn’t mandate those coverages.
App-Off and App-On Gaps
There are several distinct coverage phases to understand:
- App off: no rideshare app in use—personal policy applies as usual.
- App on (waiting for request): personal policy is void; rideshare company coverage may not be activated yet.
- App on (enroute or ride accepted): rideshare company liability coverage steps in, but with limitations.
- These gaps have led regulators, such as the NAIC, to recommend that drivers maintain hybrid or commercial coverage year-round or that rideshare apps provide continuous protection.
Consequences After an Accident
If you’re in a crash during one of those uncovered phases, you could be liable for damages, medical bills, and work time lost. Your insurer might deny the claim entirely for commercial use, and the app’s insurer won’t offer coverage until the ride is underway. That leaves a dangerous hole in financial protection.
Why a Lawyer Matters
Rideshare accident lawyers bring both legal expertise and insurance savvy. They’ll:
- Determine which policy period applied at the time of the accident (app-off, app-on, enroute, or engaged).
- Demand documentation from both personal insurers and rideshare companies.
- Identify underinsured or uninsured motorist issues that could hurt your recovery.
- Without representation, you could accept a lowball settlement or miss out on damages for lost wages, pain, or future medical care.
What to Look for in Representation
A qualified attorney will have:
- Experience handling rideshare claims and knowledge of app-based policy structures.
- A clear strategy for recovering compensation from multiple sources.
- A track record of securing full value for clients even when ride-share coverage is limited.
Protect Yourself in Advance
To avoid surprises after an accident, consider the following:
- Inform your insurer of rideshare usage and add a “for hire” endorsement or hybrid policy.
- Look into supplemental rideshare insurance options tailored for Period 1 coverage.
Final Thoughts
The popularity of rideshare apps is growing, but so are hidden costs. Don’t wait until you’re uninsured and in a crash to realize that coverage has holes. A proactive approach, like insurance awareness and legal backup, ensures you aren’t left holding the bag.

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